Terms of service

About these terms

These terms govern purchases and use of resinwale.com, operated by Resin Wale, owned by Krishna Hajari Mal under the Resin Wale brand. Our Privacy, Shipping, and Return and Refund Policies form part of these terms.

Using the store

You must have legal capacity to place an order, or act with the necessary permission of a parent or guardian. Do not misuse the website, introduce harmful software, interfere with other users, or use products for an unlawful purpose.

Products and pricing

Product pages describe available options, quantities and prices. Colours can vary with screen settings and lighting. Check dimensions, materials and selected options before ordering. Prices and availability may change before an order is accepted. If a material listing or pricing error affects an order, we will contact you about the available resolution rather than make an undisclosed substitution.

Orders and payment

Provide accurate contact, delivery and payment details. An order acknowledgment confirms receipt of your request. Order acceptance, payment verification and fulfilment remain subject to product availability and applicable law. If we cannot fulfil an accepted, paid order, we will inform you and arrange the applicable refund.

Custom orders

You are responsible for checking names, spelling, dimensions and other personalisation details you submit. Custom processing times and cancellation conditions are described in our Shipping and Return and Refund Policies.

Delivery, cancellations and returns

Our Shipping and Return and Refund Policies explain dispatch estimates, delivery exceptions, eligibility, evidence, charges and available remedies. Contact sales@resinwale.com with your order number for assistance.

Third-party services

The store uses Shopify and service providers to support shopping, payment and delivery. External websites have their own terms and privacy practices.

Website content and responsibility

Rights in website content remain with Resin Wale or the relevant rights holders. Product safety information and instructions should be followed. Nothing in these terms removes rights or liabilities that cannot legally be excluded, including mandatory remedies for defective, incorrect or misdescribed goods.

Updates and contact

Changes to these terms will be posted here. Mandatory applicable law governs transactions and customer remedies. Questions may be sent to sales@resinwale.com or UG-9, Vacanza Trade Centre, Opp. Ratna Jyoti Apartment, Vesu Main Rd, Vesu, Surat, Gujarat 395007, India.